Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help the site remember your preferences, keep sessions secure, and understand how visitors use the site. Similar technologies include local storage, session storage, and pixels.

2. Who Is Responsible?

The data controller for cookies on this website is Tuk Tuk Lisbon, Rua das Janelas Verdes, 1200-692 Lisbon, Portugal. Contact: info@tuktuk-lisbon.com | +351 934 028 252.

3. How We Obtain Your Consent

When you first visit our website, a cookie consent banner appears after a short delay. Non-essential cookies are not placed until you click "Accept All Cookies". You may also choose "Manage Cookies" to read this policy and adjust your preferences.

Your consent choice is stored locally on your device. You may withdraw consent at any time by clearing your browser data or contacting us.

4. Types of Cookies We Use

We classify cookies according to EU guidance and ICO/GDPR best practices:

• Strictly necessary cookies — essential for the website to function (e.g. language preference, cookie consent status, session security). These do not require consent under ePrivacy rules.
• Functional cookies — remember choices you make to improve your experience (e.g. dismissing banners).
• Analytics cookies — help us understand how visitors use our site (only placed if you accept all cookies).
• Marketing cookies — track visits across websites for advertising purposes. We currently do not use marketing cookies.

5. Cookies We Use

The following table describes cookies and similar storage used on our website:

• tuktuk_cookie_consent (local storage) — Stores your cookie consent choice (accepted/declined). Duration: 12 months. Type: Strictly necessary / consent record.
• PHPSESSID (session cookie) — Maintains your language session preference. Duration: browser session. Type: Strictly necessary.
• Google Fonts (third party) — When fonts are loaded from Google servers, Google may collect IP address and usage data. Type: Functional / may require consent depending on configuration.

We review this list regularly and update it when our website changes.

6. Third-Party Services

Our website may link to or embed content from third parties that set their own cookies when you interact with them:

• WhatsApp (Meta) — when you click to message us via WhatsApp.
• Instagram (Meta) — when you visit our Instagram profile from our site.
• Google Fonts — for typography delivery.

These third parties are independent data controllers. Please refer to their respective privacy and cookie policies for details.

7. Managing Cookies in Your Browser

You can control and delete cookies through your browser settings. Most browsers allow you to: view stored cookies; block all or third-party cookies; and delete cookies when you close the browser.

Blocking strictly necessary cookies may affect website functionality, including language selection and consent recording.

For browser-specific guidance, visit your browser's help pages (Chrome, Firefox, Safari, Edge, etc.).

8. Your Rights

Under the GDPR, you have rights regarding personal data collected via cookies, including access, erasure, and objection. See our Privacy Policy for full details. You may also lodge a complaint with CNPD (www.cnpd.pt) in Portugal.

9. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. The updated date at the top indicates the latest version. Continued use of our website after changes constitutes acceptance where permitted by law.

10. Contact

Questions about this Cookie Policy or your cookie preferences: info@tuktuk-lisbon.com | +351 934 028 252.